GENAVI

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GENAVI

GENAVI

GENAVI DNA Kit

User Manual

Important Notice

DO NOT

eat, drink, smoke, chew gum, brush your teeth, or use mouth wash for at least 30 minutes prior to sample collection, else you risk contaminating your sample.

1. Take a picture of your serial key

Take a picture of your serial key for recording purposes.

* You need to enter the serial key for kit registration in order to get access to your results.

2. Register your kit

Click the ‘Go to kit registration’ button and create a GeneStory account. After logging in, register your kit by entering the 12-letter serial key printed on the saliva collection tube.

You can register your kit on GENAVI base Survey.

3. Carefully open the tube and do not touch the swab head.

4. Swab both sides of the cheeks in your mouth 15-20 times.

5. Break the swab into the collection tube containing preservation buffer.

6. Screw the lid onto the tube and gently shake 10 times.

7. After

confirming that the collection tube is properly sealed, put it in the provided zipper bag.

Then,

place the bag with the tube inside back into the inner box.


Next,

locate the pre-labeled return shipping bag, put the inner box inside, and seal the bag.

When will my reports be ready?

Your sample usually arrives at our laboratory in 2-3 weeks. The arrival time may vary depending on the delivery Situation.
Your genetic reports are issued within 10 business days upon the arrival of your sample.
You will be notified of your sample status and reports via email.
The laboratory is closed on weekends and public holidays.

Don't forget!

Depending on the DNA concentration and condition of the sample, we may request an additional sample of your saliva.
The test service must be used until the use-by date printed on the kit box. No refund or kit replacement will be provided past the use-by date.